Privacy Policy

PRIVACY POLICY

Last updated: 06 June 2026

This Privacy Policy explains how www.TheHitSongFactory.com (“Website”, “we”, “us”, or “our”) collects, uses, and protects personal data when you use this Website.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. DATA CONTROLLER

Identity of the data controller: Leandro Gonzalez

Trading name: The Hit Song Factory

Email: contact@thehitsongfactory.com

Activity: Electronic commerce and services

2. WHAT DATA WE COLLECT

We may collect the following personal data when you use our Website:

  • Name
  • Email address
  • IP address (automatically collected)
  • Any information you voluntarily provide through forms

We do not collect sensitive personal data.

3. HOW WE COLLECT YOUR DATA

We collect personal data through:

  • Contact forms
  • Purchase forms / checkout
  • Newsletter or subscription forms
  • Account registration forms (if applicable)
  • Automatic collection via cookies and similar technologies

4. PURPOSE OF DATA PROCESSING

We use your personal data for the following purposes:

  • To respond to enquiries and messages
  • To provide products or services you purchase
  • To manage customer accounts (if applicable)
  • To send service-related communications
  • To manage marketing emails (only with your consent)
  • To ensure security and prevent fraud
  • To comply with legal obligations

5. LEGAL BASIS FOR PROCESSING

We process your data based on:

  • Your consent
  • The performance of a contract
  • Legal obligations
  • Our legitimate interests (e.g. website security)

6. COOKIES AND TRACKING

This Website uses cookies and similar technologies.

For detailed information, please see our Cookie Policy.

Cookies may be used by:

  • WordPress and Elementor (essential functionality)
  • PayPal (payment processing)
  • YouTube (embedded videos)
  • SoundCloud (embedded audio)
  • HurryTimer (evergreen countdown timers)

Non-essential cookies are only used with your prior consent.

7. DATA RETENTION

We retain personal data only for as long as necessary:

  • Contact enquiries: up to 12 months
  • Customer and transaction data: up to 6 years (for legal and tax obligations)
  • Marketing data: until you withdraw consent

After these periods, data is securely deleted.

8. DATA SHARING

We do not sell or rent personal data.

We may share data with trusted third-party providers only when necessary:

  • Hosting provider: Webempresa (EU-based hosting)
  • Website platform: Automattic Inc. (WordPress)
  • Email marketing provider: ActiveCampaign Inc. (USA)

ActiveCampaign is certified under applicable international data transfer frameworks (e.g. EU–US Data Privacy Framework where applicable).

9. INTERNATIONAL DATA TRANSFERS

Some providers (such as ActiveCampaign) may process data outside the UK.

When this occurs, we ensure appropriate safeguards are in place to protect your data.

10. YOUR RIGHTS

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

11. SECURITY

We implement appropriate technical and organisational measures to protect your personal data.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. THIRD-PARTY CONTENT

Our Website may include embedded content from third-party services such as:

  • YouTube videos
  • SoundCloud audio

These services may collect data in accordance with their own privacy policies.

13. CHILDREN’S PRIVACY

This Website is not intended for children under 13 years of age.

We do not knowingly collect personal data from children.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

15. CONTACT

If you have any questions about this Privacy Policy, please contact:

contact@thehitsongfactory.com

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